Terms & Conditions

Last updated: May 18, 2026

Welcome to Prime Infinity. By using our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Website Use

You agree to use this website for lawful purposes only. You must not misuse the website, attempt to damage it, copy its content without permission, or use it in any way that may affect its performance, security, or availability.

2. Account & Information

When placing an order or creating an account, you agree to provide accurate, complete, and up-to-date information, including your email, billing, payment, and delivery details.

You are responsible for keeping your account login details secure.

3. Products

We aim to display product images, descriptions, colours, sizes, and prices as accurately as possible. However, product colours may vary slightly depending on your screen or device settings.

We reserve the right to update, change, or discontinue products at any time without notice.

4. Orders

When you place an order, you are making an offer to purchase. Your order is only accepted once we confirm it by email.

We reserve the right to accept, reject, cancel, or amend an order where necessary, including in cases of pricing errors, stock issues, payment problems, or suspected fraud.

5. Prices & Payments

All prices are shown on the website and may change without notice. The final price will be confirmed at checkout.

You agree to provide valid payment details and confirm that you are authorised to use the selected payment method.

6. Shipping & Delivery

Delivery times are estimates only and may vary due to courier delays, stock availability, weather, or events outside our control.

Prime Infinity is not responsible for delays caused by third-party delivery providers or circumstances beyond our reasonable control.

7. Returns & Refunds

Returns, refunds, and replacements are handled according to our Refund & Returns Policy. Please review this policy before placing an order.

8. Intellectual Property

All website content, including text, images, graphics, logos, product content, and design elements, belongs to Prime Infinity or its licensors.

You must not copy, reproduce, modify, distribute, or use any website content without our written permission.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, policies, services, or security of any external websites.

10. User Feedback & Reviews

If you submit reviews, comments, suggestions, or feedback, you agree that we may use them to improve, promote, and operate our business.

You must not submit false, offensive, unlawful, or misleading content.

11. Errors & Inaccuracies

Occasionally, our website may contain errors relating to product descriptions, pricing, availability, delivery information, or promotions.

We reserve the right to correct errors, update information, or cancel orders affected by incorrect details.

12. Prohibited Uses

You must not use our website to:

• Break any law or regulation
• Upload viruses, malware, or harmful code
• Attempt to hack, disrupt, or damage the website
• Copy or scrape website content
• Send spam or misleading information
• Infringe our rights or the rights of others

We may restrict or terminate access if these terms are breached.

13. Limitation of Liability

We do our best to keep our website accurate, secure, and available. However, we do not guarantee that it will always be error-free, uninterrupted, or fully secure.

Nothing in these Terms limits your statutory rights under UK consumer law.

14. Termination

We may suspend or terminate your access to our website or services if you breach these Terms or misuse the website.

15. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the courts of England and Wales.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date.

17. Contact

For questions about these Terms & Conditions, please contact us at: