Privacy Policy

Last updated: May 18, 2026

Prime Infinity respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, place an order, or contact us.

Information We Collect

We may collect personal information such as your name, email address, billing and shipping address, payment details, order history, account details, and any information you provide when contacting us.

We may also collect basic technical information such as your IP address, browser type, device details, and website usage data through cookies and similar technologies.

How We Use Your Information

We use your information to process orders, manage payments, arrange delivery, handle returns or refunds, provide customer support, improve our website, prevent fraud, and comply with legal requirements.

We may also use your email to send updates or marketing messages where permitted. You can unsubscribe from marketing emails at any time.

Cookies

Our WordPress website may use cookies to improve your browsing experience, remember preferences, analyse website performance, and support essential website functions. You can manage cookies through your browser settings.

Sharing Your Information

We may share your information with trusted service providers such as payment processors, delivery companies, website hosting providers, analytics tools, and customer support services. We only share information where necessary to operate our business and provide our services.

We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable steps to protect your personal information. However, no online system is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your personal information only for as long as necessary to provide our services, complete orders, meet legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or request a copy of your personal information. You may also object to certain processing or withdraw consent where applicable.

To exercise your rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact

For questions about this Privacy Policy or your personal information, please contact us at:

Email: info@primeinfinity.co.uk
Address: 205, 4th Floor, Regent Street, London, England, W1B 4HB

For data protection purposes, Prime Infinity is the data controller of your personal information.